Customer service is undergoing a major transformation — and according to Gartner, service leaders are feeling the heat. A recent report by the global research and advisory firm reveals that customer service executives are under mounting pressure to implement what’s being called “limitless automation” to drive efficiency, reduce costs, and meet rising customer expectations. But […]
Dext and Airwallex Launch Seamless Payment Automation for Businesses.
In a significant move for finance and accounting professionals, Dext, a leading provider of accounting automation tools, has partnered with global fintech platform Airwallex to deliver seamless payment automation. The integration is designed to help businesses simplify and speed up how they manage invoices, expenses, and international payments—all in one streamlined workflow. The Power of […]
Revolut Launches Stocks and Shares ISAs in the UK: A New Chapter in Everyday Investing.
Fintech powerhouse Revolut has officially launched Stocks and Shares ISAs for users in the UK, giving millions access to tax-efficient investing directly through its app. The move marks a significant expansion of Revolut’s investment offerings and positions the company as a serious competitor in the retail wealth management space. What Is a Stocks and Shares […]
IBM Launches New AI Chips and Servers to Simplify Enterprise AI Adoption.
IBM has taken a bold step toward accelerating enterprise AI integration with the launch of its latest AI-optimized chips and Power servers. Designed to simplify the adoption of artificial intelligence across industries, the new hardware reflects IBM’s mission to make AI deployment faster, more efficient, and accessible for organizations of all sizes. Purpose-Built for AI […]
IBM Launches New AI Chips and Servers to Simplify Enterprise AI Adoption.
IBM is doubling down on its AI strategy with the launch of new semiconductor chips and enterprise servers, aimed at making artificial intelligence more accessible, efficient, and scalable for organizations. With this move, IBM reinforces its vision of simplifying AI deployment across industries by reducing infrastructure complexity and boosting performance. Introducing IBM’s Latest AI Hardware […]
Cybersecurity Roundup: Ingram Micro Cyberattack, Telefónica Breach Rumors, and LLM Vulnerabilities Surface
The cybersecurity landscape remains turbulent as major companies face fresh threats and vulnerabilities. This week, headlines were dominated by an alleged cyberattack on Ingram Micro, a possible data breach at Telefónica, and a new concern involving large language models (LLMs) suggesting malicious URLs. Here’s a quick overview of what you need to know. Ingram Micro […]
Elon Musk’s AI Chatbot Under Fire for Antisemitic Responses: What It Means for AI Accountability.
Elon Musk’s AI chatbot, Grok, developed under his company xAI, is facing significant backlash after users on social media discovered it posting antisemitic tropes and offensive historical content. The incident has reignited concerns around AI safety, moderation, and the responsibilities of tech leaders in managing generative AI platforms. 🔥 What Happened? Several users on X […]
Infosys Shifts from Virtual-Only to Hybrid Hiring: A Strategic Workforce Reset.
Global IT services giant Infosys has announced a major shift in its recruitment strategy — moving from a virtual-only hiring model to a hybrid approach. This strategic transition comes as the company adapts to the evolving demands of clients, changing employee expectations, and a stabilizing post-pandemic work environment. From Fully Virtual to Hybrid Since 2020, […]
RingCentral Launches Customer Journey Analytics: What Business Leaders Can Gain from the New UCaaS-CCaaS Link.
RingCentral, a leading provider of cloud communications, has just launched its Customer Journey Analytics solution — a major step in bridging the gap between Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). This move aims to provide businesses with a deeper understanding of customer interactions across voice, chat, video, and […]
Unlocking Southeast Asia’s Cross-Border Payment Revolution: A Golden Opportunity for Chinese Fintech.
Southeast Asia is undergoing a transformative shift in digital finance — and at the center of it lies the booming cross-border payment sector. With a digitally savvy population, growing e-commerce, and rising interconnectivity among ASEAN nations, the region is ripe for disruption. For Chinese fintech companies, this represents a golden opportunity to lead the next […]
