How to design PFML programme

Vikrant Shetty

June 14, 2023

4:54 pm

Paid Family medical leave (PFML) is paid to individuals who need time off for a major life event such as new baby born, medical emergency or taking care of the family member facing medical problem.

The workforce still faces enormous challenges; from the disruptions such as the ongoing impact of the pandemic, rising mental health issues, mass retirements and care needs of workers to the shift to remote work . The United states still does not have Federal paid family leave standard (PFML) or Paid Family Leave.

A survey by the Standard found that 60 % of employers felt they were “not well prepared” to manage the new federally mandated paid leave program but could do better to support their employees. Companies are opting for the PFML programme to increase employee retention. As PFML programs become an increasingly popular and attractive employee benefit, many companies are implementing them in states that do not have mandatory PFML requirements.

PFML varies by state

According to a recent study by the recruitment platform Upwork, 5 million people will be working from home after 2020 and another 19 million are planning to do so in the future.

Following are some best practices of being organized and keep your employees informed of changes in performance:

A) Prepare a guide for each state where employees work in your organization. Provide up-to-date information on state paid leave requirements, where employees are working and the policies that apply to them.

B) Intermitted leave affects internal paid leave programs such as Family medical leave act (FMLA) leave and paid bereavement leave.

Best practices for PFML program management

Designing great packages requires all the key leaders, including compliance and legal partners, external administrative partners and payroll partners. When companies establish or update their PFML programs, decisions about them should be guided by a clear benefits value statement and aligned with the company’s mission, vision and objectives. A benefits value statement helps reinforce company culture.

In spite of the fact that employers invest a lot in benefits, if the employee do not understand that then employers will lose the opportunity to increase employee productivity, maintain healthy workforce and boost employees. When Managers are clearly aware of the benefits, they can easily communicate the same to their employees and  be able to identify the requirements of leave.

It is essential to keep employees informed via active communication while also encouraging PFML across the organization.

Paid Leave- An important competitor differentiator

Humanizing in and of itself, organizations implementing PFML programs are cultivating a culture of care and wellness. Employees can achieve true work-life balance and manage their personal needs without jeopardizing their careers in PFML programs, which also fosters loyalty by providing a secure and adaptable work environment. Leading benefits professionals and forward-thinking organizations have been able to showcase best practices and produce meaningful results in areas that are important to employers and employees, despite the difficulties associated with implementing PFML programs.

How to design PFML programs to attract and retain employees

 It might be difficult to find ideal employees. To ensure operations run smoothly we optate people with the right education, experience, skills and personality to make operations run efficiently.

The art and science of employee retention involves keeping employee satisfaction levels high enough to reduce attrition and recruitment.

Although six of the most effective employee retention methods cannot be covered in one post, we will go through the top six here.

For what reasons employees resign?

No progress

People dislike being stationary. They are prepared to accept entry-level positions, but it does not imply that they are prepared to remain there. A person will search elsewhere for well-deserved promotions and chances for career acceleration if they don’t get them at your company.

Managers not handling things properly  

Employees who have voluntarily quit their jobs in order to find new employment were questioned by Career Addict in January 2020. When asked whether they would go back to their old job if their old boss was replaced, 40 percent of respondents said they would.

Even though money has no value; it still matters

It will be difficult for employers to hire top talent if they are unwilling to pay market prices that are competitive. They will also have trouble retaining their employees because they will be willing to look elsewhere when recruiters from companies with better benefits and pay call.

How to improve employee retention

The first-class worker retention techniques will tackle the largest worker retention problems. Here are six approaches to do it:

  1. Advancements by providing opportunities

The consumer Technology Association (CTA), states that capabilities coaching and expert improvement packages are two of the pinnacle approaches of holding employees. Wherever possible, organizations need to keep their personnel requirements  to reflect during hiring and advertising from within.

  1. Management training

Some people are not natural leaders but they are amazing at organizing. True leadership can be learned. Train your managers to be collaborative, transparent, sensible, flexible, and empathetic and they will add these skills to their already impressive business knowledge. These managers will boost loyalty and hard work in others.

  1. Reach millennial generations

Retaining and engaging the millennials is an important aspect when considering reducing the cost of employees. Interaction drivers in your company should be monitored and identified as they change over time. The goals and objectives of your engagement strategy should be carefully reflected and designed for the modern aspirations of the millennials.

We can do this through routine monitoring process and surveys. Transparency is also important for this generation. Since they usually believe in continuous self improvement and learning, they are more likely to be attracted to job opportunities which provide for up-skilling whenever possible.

  1. Offer the best benefits possible

Admittedly, benefit packages won’t be cheap. However when you weigh this cost against the overall turnover that employees bring, you can’t complain. You can research and provide the best packages at an affordable price. The resulting employee retention is worth the investment.

  1. Implement suggestions by listening to your employees

Getting credible feedback from the employees about how they feel about their job and work environment is another key component for the retention of employees. Conduct surveys and listen to them in both formal and informal settings. These Assessments can be used  to determine whether they are comfortable and satisfied with their supervisors and their colleagues. Then take their suggestion and implement them so that everyone feels valued and heard.

  1. Do marketplace research to provide exclusive wage

What your competitors pay to similar expertise is a crucial element of retaining employees. Do your marketplace research and pay competitively. As Robert Half asserts, “ Quite virtually, companies that don’t offer exclusive pay packages can position themselves out of rivalry in terms of sourcing and keeping pinnacle expertise”.


Employers rapidly have realized the importance of paid leave during life’s important milestones and how financial stability improves workplace morale. Offerings for income protection, such as paid leave and short term disability, have expanded. Government sponsored paid family and medical leave (PFML) schemes are also being eliminated at a faster rate. The paid family and medical leave program in Connecticut started this year; the programs in Colorado and Oregon will follow. Three other states have already enacted paid family and medical leave benefits through voluntary or private paid family and medical leave programs by drawing on these state-mandated PFML schemes. Employers can go over and above with these statutory programs by purchasing insured family or medical leave.

Vikrant Shetty

June 14, 2023

4:54 pm

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