In what is expected to normalise the use of generative AI, Tech Mahindra, a foremost provider of integrated digital transformation of businesses, consulting, business Reengineering, and Business Process Services, has inked a partnership with Google Cloud to promote the adoption of AI generative across industries. This cooperation seeks to leverage generative AI to the hilt in business processes, new product development, and customer experience enhancement.
The Ascendancy of Generative AI
Generative AI is the platform which is now extending beyond picture making and generating tons of text which applies at work as value adding tools. For instance, if AI cannot make chess strategies, it can be performant in analyzing various sorts of data and recognizing the regular sequences.
On the other hand, even with its benefits, generative artificial intelligence has not gained popularity over the years due to laziness in implementing it or a lack of practitioners. It is this context that presents the partnership of Tech Mahindra and Google Cloud.
Harnessing the Artificial Intelligence of Google Cloud
Google Cloud leads the pack in AI advancement research, hence offering tools and service packages that include AI solutions for support inegration. Tech Mahindra intends to advance generative AI for all businesses vertically by taking advantage of Google Cloud’s AI capabilities.
The collaboration will address many strategic drivers:
AI Solutions: Tech Mahindra will create AI Solutions for different industries, powered by Google Cloud’s generative AI capabilities. Such solutions are expected to target content generation, customer engagement and offering the right information needed for making decisions.
Training Programs: In order to manage such generative AI tools effectively, a number of steps will be taken by Tech Mahindra and Google Cloud to train and conduct workshops. This will prepare the organizations with the required expertise to implement and manage AI based solutions.
Innovation Centers: The partnership will also include setting up of ‘innovation centers’ where businesses will be able to play with generative AI technologies, build use cases and develop working models if they so wish. These will act as centers of AI oriented innovation excellence.
Driving Industry-Wide Transformation
The business transformation derived from Tech Mahindra’s and Google Cloud’s partnership is expected to cut across industries. In specific sectors like healthcare, retail, and manufacturing, for example, generative AI can be applied to enhance customer interaction, strengthen the supply chain, and design new products. In finance, AI is used to improve and automate processes such as dealing with fraud and assessing risk, which ensures streamlined operations.
Conclusion
The Google Cloud accord is an attempt taken by Tech Mahindra to help more businesses embrace generative AI. The alliance aims to harness the power of all available resources, including advanced Google Cloud technologies and Tech Mahindra’s digital transformation knowledge, in their product development initiatives to use generative AI to reengineer business processes.
