The Rise of Machine Customers In the near future, your customers may not be humans at all—they’ll be AI agents. As artificial intelligence becomes more...
Read More
The Rise of Machine Customers In the near future, your customers may not be humans at all—they’ll be AI agents. As artificial intelligence becomes more...
Read More
Powerful Partnership Enhances Financial Insights Copia Wealth Studios has teamed up with ByAllAccounts, a Morningstar company, to enhance its suite of wealth management tools. This...
Read More
India Emerges as a Growth Engine for Apple Apple CEO Tim Cook recently underscored India’s growing importance to the company’s global strategy. During Apple’s latest...
Read More
In a bold statement about the future of technology, Meta CEO Mark Zuckerberg recently asserted that AI-powered smart glasses will become an essential part of...
Read More
In this week’s Neural Dispatch, three major AI developments are making waves globally — Google’s renewed focus on student outreach, NVIDIA CEO Jensen Huang’s surprising...
Read More
India’s Cybersecurity Gap Is Too Big to Ignore As the global cybersecurity market approaches $400 billion, India remains without a dominant homegrown cybersecurity giant. Despite being one of the largest...
Read More
A new cybersecurity threat has emerged as hackers are now exploiting Facebook Ads to distribute a sophisticated malware strain known as JSCEAL, targeting cryptocurrency enthusiasts. This deceptive campaign leverages fake...
Read More
In what could become one of the largest cybersecurity deals in history, Palo Alto Networks is reportedly nearing a massive $20 billion acquisition of CyberArk, a move set to reshape...
Read More
Cloud Market Faces Regulatory Scrutiny The UK’s Competition and Markets Authority (CMA) has raised concerns about the growing dominance of Amazon Web Services (AWS) and Microsoft Azure in the cloud...
Read More
Microsoft has once again demonstrated its dominance in the cloud computing arena, reporting a staggering $75 billion in annual cloud revenue, exceeding Wall Street expectations. The tech giant’s latest earnings...
Read More
Reliance Jio has taken a bold leap into cloud computing with the launch of JioPC, an AI-powered cloud computer designed to offer affordable, high-performance computing for every Indian household and...
Read More
IT giant Infosys continues to face mounting pressure as the global software sector experiences prolonged underperformance. Despite its strong legacy and deep client relationships, the Bengaluru-based company has struggled to...
Read More
Switching software systems has long been a costly and complex process for businesses. From data migration and integration challenges to retraining employees and system downtime, the transition often leads to...
Read More
In a significant setback for SpaceX’s satellite internet ambitions, Starlink experienced a global service outage on July 29, 2025, disrupting connectivity for thousands of users across continents. The root cause,...
Read More
The insurtech sector continues to gain traction as two emerging startups—Laka and Yasmina—announced successful funding rounds totaling $12.4 million, signaling growing investor confidence in tech-driven...
Read More
The UK’s digital economy faces a major threat: without timely upgrades to its mobile network infrastructure, the country could miss out on a staggering £230...
Read More
In the face of rising speculation about AI replacing human jobs, GitHub CEO Thomas Dohmke has offered a reassuring — and empowering — perspective: AI...
Read More
Google has a powerful new upgrade to its AI-powered tool, NotebookLM, allowing users to convert documents into narrated video slideshows with just a...
Read More
Reliance Jio has made a bold entry into the affordable computing space with the launch of JioPC, its first cloud-based personal computer, available...
Read More
Amazon has officially launched the third-generation Echo Show 5 smart display in India, bringing a refreshed design, improved audio, and faster Alexa responsiveness...
Read More
As large banks double down on digital transformation to attract small and medium-sized businesses (SMBs), a competitive shift is underway in the financial sector. From AI-powered insights to custom fintech...
Read More
Accenture has announced the acquisition of Aristal, a Singapore-based technology firm specializing in core banking solutions and digital transformation services. The move is part of Accenture’s ongoing strategy to strengthen...
Read More
Powerful Partnership Enhances Financial Insights Copia Wealth Studios has teamed up with ByAllAccounts, a Morningstar company, to enhance its suite of wealth management tools. This collaboration aims to give advisors...
Read More
Taiwan has announced a bold initiative to supercharge its economy by investing heavily in artificial intelligence (AI), aiming to generate NT$16.5 trillion (approx. USD $510 billion) in economic value over...
Read More
Shares of cybersecurity firm Check Point Software Technologies plunged nearly 15% today following its Q2 earnings report, which disappointed investors despite solid growth in some areas. The unexpected market reaction...
Read More
SoftTech Engineers Limited (SOFTTECH), a leading provider of software solutions for the architecture, engineering, and construction (AEC) industry, has announced its expansion into new markets as part of its strategic...
Read More
In response to a series of disruptions and user complaints, the National Payments Corporation of India (NPCI) has officially rolled out a major upgrade to the Unified Payments Interface (UPI)...
Read More
Taiwan Semiconductor Manufacturing Company (TSMC), the world’s leading chipmaker, has officially entered the elite trillion-dollar market cap club, driven by a global surge in demand for AI-powered computing and semiconductors....
Read More
India’s insurtech sector is gearing up for a major comeback. After facing a phase of moderated investments and tighter capital inflows, the industry is now poised to cross $1 billion...
Read More
A Game-Changer for India’s Healthcare Insurance Sector Visit Health, in collaboration with the India InsurTech Association (IIA), has released a groundbreaking report titled “The Changing Landscape of OPD Insurance in...
Read More
In a major strategic shift, shareholders of UK-based fintech giant Wise have voted in favor of moving the company’s primary stock market listing from London to the United States. The...
Read More
Cloud contact center leader Five9 has announced impressive results from its AI-Elevated Customer Experience (CX) Platform, revealing that it delivered $14.5 million in business value and an ROI of 212%...
Read More
The Rise of Machine Customers In the near future, your customers may not be humans at all—they’ll be AI agents. As artificial intelligence becomes...
Read More
BNY Mellon, one of the oldest and most trusted financial institutions, is taking a bold step into digital transformation with its AI-powered agent designed...
Read More
In today’s fast-evolving digital landscape, customer experience (CX) is no longer a linear journey — it’s a dynamic, personalized, and data-driven interaction. At the...
Read More
Deliver Seamless Customer Experiences Across Channels. In today’s digital-first world, customers interact with brands through multiple touchpoints—web, mobile, email, social media, and more. Without proper...
Read More
In a bold move to reshape the future of AI in customer service, NICE has announced its acquisition of Cognigy, a leading conversational AI platform,...
Read More
In a move aimed at elevating customer convenience and strengthening brand loyalty, Honda has officially entered the insurance market, launching Honda and Acura Insurance solutions...
Read More
The global Healthcare Customer Data Platform (CDP) market is witnessing remarkable growth, projected to expand at a compound annual growth rate (CAGR) of 27.2% over...
Read More
In a major move toward digital transformation, NatWest Group has partnered with Amazon Web Services (AWS) and Accenture to unify and modernize its customer data...
Read More
Customer Data Platforms (CDPs) are rapidly evolving. What started as centralized systems for storing and unifying customer data has now become a foundation for AI-...
Read More
Global tech giants Google and Microsoft are reportedly considering a hiring freeze in India, following recent comments by former U.S. President Donald Trump, who urged.....
Read More
Ola’s ambitious artificial intelligence venture, Krutrim, has reportedly laid off over 100 employees, marking a significant setback in its early growth journey. The layoffs have.....
Read More
Tata Consultancy Services (TCS), India’s largest IT services company, is reportedly planning to lay off 12,000 employees as part of a strategic shift toward AI-driven.....
Read More
IBN Technologies, a leading outsourcing service provider, has announced the expansion of its Payroll and Bookkeeping Services to cater to growing demand from global clients...
Read More
Shell CEO Wael Sawan received a nearly 9% pay hike in 2024, taking his total compensation to approximately $11 million, according to the oil giant’s...
Read More
In today’s workforce landscape, payroll departments are under increasing strain. With a growing talent shortage, rising compliance demands, and evolving employee expectations, managing payroll has...
Read More
In a strategic move to prepare its workforce for the future of work, EY (Ernst & Young) has announced the launch of its AI Academy—a.....
Read More
In a positive development amid a cautious IT sector climate, Tata Consultancy Services (TCS) has announced that 70% of its workforce will receive 100% variable.....
Read More
In a bold step toward future-readiness, Tata Motors has announced its plans to upskill nearly 50% of its employees in the next five years, focusing.....
Read More
HR Is Evolving—And Fast The traditional HR role is no longer limited to hiring, onboarding, and payroll. With the rise of data-driven insights and automation.....
Read More
In a major development in the HR technology landscape, PeopleStrong, one of Asia’s leading enterprise HR SaaS companies, has announced a majority investment from Goldman.....
Read More
In a significant step toward enhancing investor engagement and streamlining industrial support services, the Uttar Pradesh government has launched a new Human Resource Management System.....
Read More
Revolutionizing Workforce Management on the Go Criterion HCM has officially launched Criterion Go, a next-generation mobile app designed to streamline workforce management. This intuitive mobile.....
Read More
Oracle has officially rolled out its 24D release for Oracle Cloud HCM, delivering a host of enhancements designed to elevate the employee experience and optimize.....
Read More
In a significant move to advance AI-driven HR innovation, Darwinbox, one of Asia’s leading enterprise HR tech platforms, has announced the launch of its Model.....
Read More
Bias in AI models is unavoidable. The key is to be aware of these biases and manage them effectively," says Simon Kriss, Author of The AI Empowered Customer Experience and Chief AI Officer at simonkriss.ai.
The 2025 Transition from AI Black Box to Glass Box
