Global IT services giant Infosys has announced a major shift in its recruitment strategy — moving from a virtual-only hiring model to a hybrid approach. This strategic transition comes as the company adapts to the evolving demands of clients, changing employee expectations, and a stabilizing post-pandemic work environment.
From Fully Virtual to Hybrid
Since 2020, Infosys — like many other global tech firms — adopted an entirely virtual recruitment process, from interviews to onboarding. While it enabled hiring at scale during COVID-19, it also posed challenges in assessing soft skills, cultural fit, and real-time collaboration potential.
With the hybrid hiring model, Infosys will now combine virtual screening and assessments with in-person interviews or engagements — especially for key roles, leadership positions, or freshers entering campus programs.
Why the Shift?
Several factors are driving this change:
- Improved candidate evaluation: Face-to-face interactions can offer deeper insights into communication, problem-solving, and collaboration skills — qualities that are harder to gauge virtually.
- Enhanced onboarding experience: In-person engagements foster stronger cultural integration and smoother team assimilation, especially for early-career professionals.
- Client expectations: As more clients return to on-site or hybrid working models, Infosys aims to align its talent practices with those requirements.
- Building workplace culture: The company is focused on rebuilding office culture, mentorship, and team bonding, which are often diluted in a purely remote setup.
The New Hybrid Hiring Process
The hybrid model will typically involve:
- Initial resume screening and aptitude testing conducted online
- One or more virtual technical rounds
- A final in-person or hybrid interview stage for shortlisted candidates
- Optional on-site onboarding and induction programs for select hires
Infosys also plans to increase engagement with campus recruitment, career fairs, and tech meetups — blending digital outreach with physical presence.
Impact on Job Seekers
For candidates, this shift means a more personalized hiring experience and better visibility into company culture and expectations. However, it also signals a renewed emphasis on interpersonal and communication skills, beyond just technical expertise.
While remote roles will continue to exist, especially in niche and global projects, the hybrid model will gradually become the norm — particularly for team-based and client-facing positions.
Final Thoughts
Infosys’s move to hybrid hiring reflects a larger trend across the tech industry: balancing flexibility with connection. As companies rethink how they attract and retain top talent, a blended approach that merges digital efficiency with human interaction appears to be the way forward.
