Artificial Intelligence (AI) has become a cornerstone of enterprise customer experience (CX) strategies. Companies are investing heavily in AI-powered chatbots, virtual assistants, and predictive analytics to enhance customer engagement. Yet, research shows that 74% of enterprise CX AI programs fail to deliver measurable results. Understanding why these initiatives fall short is crucial to ensuring success. […]
Author: Vikrant Shetty
B2B Fintechs Turn to M&As to Expand Business Lines and Enter Retail Market.
The fintech landscape is undergoing a major transformation. Traditionally focused on providing solutions to enterprises, B2B fintech firms are increasingly turning to mergers and acquisitions (M&As) to diversify their offerings and enter the retail market. Why B2B Fintechs Are Shifting Strategies B2B fintechs have long catered to banks, financial institutions, and enterprises by offering solutions […]
Former Barclays UK Executive Natasa Kyprianidou Launches WealthTech Start-Up PloutosX.
The wealth management industry is witnessing another exciting entrant. PloutosX, a new WealthTech start-up, has been founded by Natasa Kyprianidou, a former senior executive at Barclays UK. The venture is set to bring fresh innovation to the growing financial technology landscape. A Vision Backed by Experience With years of leadership experience in banking and wealth […]
Airtel Reportedly Offers Free Apple Music Subscription to Prepaid Users After Perplexity AI Tie-Up.
India’s telecom race is heating up again, but this time it’s not just about data and call plans. After recently making headlines with its Perplexity AI partnership, Airtel is reportedly adding another perk to its prepaid offerings—a free Apple Music subscription. Apple Music Comes to Airtel Prepaid Plans According to reports, Airtel prepaid users may […]
Thoma Bravo Reportedly in Talks to Acquire Software Firm Dayforce.
Private equity giant Thoma Bravo is once again making headlines with its aggressive expansion strategy in the software industry. According to recent reports, the firm is in advanced talks to acquire Dayforce, a leading provider of cloud-based human capital management (HCM) software. A Strategic Move in the HR Tech Space Dayforce, known for its comprehensive […]
90% of Game Developers Already Using AI in Workflows, Google Cloud Research Reveals.
Artificial Intelligence (AI) is no longer a futuristic concept in the gaming industry—it’s already reshaping how games are created, played, and managed. According to new research from Google Cloud, an overwhelming 90% of game developers have integrated AI into their workflows, marking a significant shift in how the gaming sector approaches development and innovation. AI […]
Agentic AI Promises a Cybersecurity Revolution — With Asterisks.
The Rise of Agentic AI in Cybersecurity Cyber threats grow more advanced each year, pushing organizations to seek smarter solutions. Agentic AI has emerged as a groundbreaking approach. Unlike traditional AI, it can act with autonomy, detect threats faster, and respond in real time. This makes it a strong candidate for transforming modern cybersecurity practices. […]
UK Develops Crime-Fighting AI to Predict Crimes Before They Happen.
Introduction to AI-Powered Policing The United Kingdom is advancing artificial intelligence technology to tackle crime. Authorities claim the system can detect criminal activities before they occur. This futuristic approach is designed to make cities safer and prevent unlawful acts. How Predictive AI Works in Crime Prevention The AI analyzes massive amounts of data, including CCTV […]
Indian HR Tech Firm Darwinbox Raises $40 Million for Global Expansion.
India’s rapidly growing HR technology sector just hit another milestone as Darwinbox, a leading cloud-based human capital management (HCM) platform, announced it has raised $40 million in fresh funding. The new investment will fuel the company’s global expansion, enhance its AI-driven HR solutions, and strengthen its competitive edge in the enterprise software space. Darwinbox’s Growth […]
BlueSnap Partners with Commerce to Launch First-Ever AR Automation & ERP-Integrated Customer Portal
Global payment platform BlueSnap has announced a groundbreaking partnership with Commerce to launch the first-ever Accounts Receivable (AR) automation and ERP-integrated customer portal. This innovative solution aims to streamline B2B payment processes, improve cash flow, and enhance the overall customer experience. Revolutionizing AR ManagementManaging accounts receivable has long been a challenge for businesses, especially those […]