In 2025, AI chatbots are transforming India’s call-centre industry, providing faster support and improving customer satisfaction. Modern conversational AI, voice recognition, and natural language processing allow companies to handle a high volume of customer interactions with minimal human intervention. According to Reuters (October 2025), AI chatbots now manage over 70% of routine customer queries, marking […]
AI-Powered Recruitment Tools In India 2025: Transforming Hiring
AI recruitment tools in India 2025 are changing the way organizations hire talent in India. Moreover, from startups to large enterprises, artificial intelligence is automating candidate screening, optimizing interview scheduling, and improving skill assessments. By adopting these tools, HR teams save time, reduce bias, and improve the quality of hires. Consequently, tech companies and HR […]
Google’s $15B AI Hub in India: Powering the Next Tech Revolution
Google AI Hub India is more than just an infrastructure investment, it’s a turning point in how the world’s largest tech companies view India’s role in the global AI race. In October 2025, Google announced a $15 billion plan to build a massive AI and data infrastructure hub in Visakhapatnam, Andhra Pradesh. The project marks […]
LinkedIn’s AI-Powered B2B Ads: Smarter Targeting for 2025 Marketers
LinkedIn AI B2B Ads are transforming how businesses connect, interact, and convert in 2025. As the largest professional network, LinkedIn now uses advanced artificial intelligence to deliver smarter audience targeting, predictive campaign optimization, and AI-enhanced creative suggestions. With over 1 billion users and a 60% increase in ad engagement across Asia, this AI-powered shift marks […]
AI Meets Cybersecurity: India’s 2025 R&D Push
AI Meets Cybersecurity: India’s 2025 R&D Push marks a defining moment in India’s digital defense story. In October 2025, the National Institute of Electronics & Information Technology (NIELIT) and the Future Crime Research Foundation (FCRF) joined forces to strengthen cybersecurity through AI and digital forensics. This groundbreaking partnership clearly reflects India’s determination to create a […]
AI-Powered Learning & Development: How Companies Upskill Employees in 2025
AI-Powered Learning & Development is the new trend and the future of work. In addition, the digital transformation of the industry is taking place at a rapid speed, and for this reason, organizations must value an adaptive and flexibly trained workforce. AI-driven Learning and Development (L&D) platforms are completely revolutionizing how employees learn and advance […]
RBI’s 2025 Fin-tech Reforms: UPI Biometric Authentication, Direct Lending & What’s Next for India’s FinTeq Ecosystem
India’s fintech sector is rapidly evolving like never before. At the 2025 Global Fintech Fest, the Reserve Bank of India (RBI) and NPCI unveiled major updates to UPI, paving the way for biometric payments, face authentication, and IoT-based transactions.Meanwhile, fintech giants like Amazon and Pine Labs are rewriting the rules of lending and digital finance. […]
AI Agents: The Next Frontier of Enterprise Automation in 2026
The year 2025 saw Generative AI Copilots assisting employees in writing, coding, and analyzing data. But 2026 marks the rise of Autonomous AI Agents — systems that act, learn, and collaborate across enterprise workflows, performing real tasks rather than just responding to instructions. From automating marketing campaigns to monitoring IT operations, AI Agents are quickly becoming […]
What Does ‘Job Hugging’ Mean for the Workplace?
Understanding Job Hugging ‘Job hugging’ refers to the practice where employees hold tightly to specific tasks, roles, or responsibilities instead of embracing new tools, technologies, or workflows. This behavior often stems from fear of change, lack of trust in automation, or a desire to maintain control. While it may seem harmless, job hugging can create […]
Talkdesk Expands Microsoft Partnership with Enhanced Teams Integration and CX Automation on Azure Marketplace.
Strengthening Collaboration with Microsoft Talkdesk, a global leader in cloud contact center solutions, has expanded its partnership with Microsoft. The collaboration now includes a deepened integration with Microsoft Teams and the availability of Talkdesk Customer Experience (CX) Automation on the Microsoft Azure Marketplace. This move is aimed at helping enterprises deliver smarter, faster, and more […]
