How HR professionals can use ChatGPT

varsha sarkar

August 1, 2023

5:27 pm

People are applauding ChatGPT, an AI chatbot, for its interactive features and thorough responses, which have taken the internet by storm. ChatGPT has the potential to revolutionize the world, despite the fact that it is still in its early phases. Additionally, one can give straightforward directions to an interactive chatbot to get in-depth responses. For instance, someone has already used the code that the chatbot provided to create a completely functional notepad mobile app!

Because ChatGPT is a dialogue-based system, anyone can use it without prior training. It appears that those who claim that ChatGPT is the iPhone moment for AI are right. After ChatGPT’s official launch, it had more than a million users a week later. Anyone can utilize it without specific training when combined with the ChatGPT dialogue essence.

The benchmarks may be established using ChatGPT, which will be able to provide a wealth of information on everything that is challenging or repetitive. However, it is impossible to duplicate the “spirit of good HR.”

ChatGPT increased efficiency

Increasing efficiency is among ChatGPT’s main advantages for HR managers. Numerous HR operations, like responding to frequently asked queries by employees, setting up interviews, and updating personnel information, can be automated with ChatGPT. This not only frees up the time of HR managers but also guarantees that employees get prompt, correct solutions to their questions.

Improved communication

Such tools can make it easier for HR desks and employees to talk to each other by giving employees a quick and easy way to get information and help. This can result in improved employee satisfaction and a reduction in HR workload.

Increased accessibility

Regardless of their location or schedule, these solutions help increase employees’ access to HR information and support. This is particularly helpful for remote workers who might find it difficult to get in touch with HR support during regular business hours. For cross-geographic teams when the HR staff is located in a separate time zone, this is particularly crucial.

Improving Data Management

By offering real-time updates and insights, ChatGPT can also assist HR managers in better-managing data. This can help HR managers make data-driven choices and enhance all aspects of HR operations.

Complex situations and limitations

While ChatGPT is capable of handling straightforward HR duties, it may struggle with more complicated circumstances that call for empathy and human judgment. This may result in misinformed responses or a failure to resolve HR-related problems.

Potential privacy concerns technology in general, even while technology has a tendency to somewhat dehumanize the HR function, its implementation could have positive effects by automating a number of mundane tasks and enabling HR managers to develop the crucial personal touch and feel for their position. 

A comparable example would be the deployment of robots for precise work in various factories, as was prophesied two to three decades ago. In the near future, ChatGPT is not likely to replace HR managers, just as people continue to supervise the production floor in place of robots.

Interestingly enough, we won’t notice this evolution take place. Like during the first Industrial Revolution, we’ll see small, cool things happen incrementally until one day we will wake up and our world of work will be completely different. 

The first iPhone was produced 16 years ago. Twenty years ago, none of us could have imagined a day when we would be tethered to our mobile devices constantly. It happened little by little, then all at once.

HR professionals will still be required to tell ChatGPT what they want to develop, even though they won’t be required to create work products anymore. We will always require knowledgeable HR experts who are educated, sharp and driven. 

Simply put, you won’t be the one generating, which will free you up to accomplish much more on your own. The reign of the “Queen of Spreadsheets” will come to an end. You only need to tell ChatGPT what you want, and it will create those spreadsheets. But you’ll still need to be aware of your goals.

varsha sarkar

August 1, 2023

5:27 pm

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