Introduction Google is developing AI Mode agents aimed at transforming customer support. These intelligent tools are designed to automate routine interactions, reduce response times, and improve customer experience across industries. How AI Mode Agents Work The AI Mode agents use natural language processing and machine learning to understand customer queries. They can provide instant answers, […]
Tag: Customer Support
How Generative AI Is Supercharging Customer Support Agents.
Customer service is evolving fast, and Generative AI is leading the charge. No longer just a futuristic buzzword, this technology is now actively transforming how customer support teams operate, offering real-time assistance, faster resolutions, and smarter content generation. Boosting Agent Productivity in Real Time Support agents today handle dozens—sometimes hundreds—of inquiries each day. That’s where […]
