In 2025, AI chatbots are transforming India’s call-centre industry, providing faster support and improving customer satisfaction. Modern conversational AI, voice recognition, and natural language processing allow companies to handle a high volume of customer interactions with minimal human intervention. According to Reuters (October 2025), AI chatbots now manage over 70% of routine customer queries, marking […]
Tag: Digital Transformation
AI Agents: The Next Frontier of Enterprise Automation in 2026
The year 2025 saw Generative AI Copilots assisting employees in writing, coding, and analyzing data. But 2026 marks the rise of Autonomous AI Agents — systems that act, learn, and collaborate across enterprise workflows, performing real tasks rather than just responding to instructions. From automating marketing campaigns to monitoring IT operations, AI Agents are quickly becoming […]
Microsoft Launches Chile Cloud Region to Boost Digital Transformation in Latin America.
In a significant move to strengthen its cloud infrastructure in Latin America, Microsoft has officially launched a new cloud region in Chile. This strategic investment aims to empower local businesses, accelerate digital transformation, and provide low-latency, secure, and scalable cloud services to customers across the region. A Milestone for Chile’s Tech Landscape The Chile cloud […]
