Artificial Intelligence (AI) has become a cornerstone of enterprise customer experience (CX) strategies. Companies are investing heavily in AI-powered chatbots, virtual assistants, and predictive analytics to enhance customer engagement. Yet, research shows that 74% of enterprise CX AI programs fail to deliver measurable results. Understanding why these initiatives fall short is crucial to ensuring success. […]
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Grid Dynamics’ AI-First Strategy: Pioneering the Future of Enterprise Software Development.
AI at the Core of Innovation Grid Dynamics, a leading provider of digital transformation services, is reshaping the enterprise software landscape with its bold AI-first strategy. The company has made artificial intelligence central to its vision, embedding machine learning and generative AI across its service offerings to deliver smarter, faster, and more scalable solutions. As […]
80% of Enterprise Software to Be Multimodal by 2030: The Future Is Now.
The enterprise tech landscape is undergoing a massive shift. According to recent industry forecasts, 80% of enterprise software will be multimodal by 2030, integrating various input types like text, voice, images, and even video. This evolution is set to redefine how businesses interact with software and harness AI. What Is Multimodal Software? Multimodal software combines […]
