Salesforce is doubling down on AI-driven customer experiences with the launch of Agentic Self-Service, a new product designed to transform traditional customer portals into intelligent, autonomous assistants. Revealed during its latest announcement, this innovation aims to reduce dependency on human agents by enabling customer portals to think, decide, and act on behalf of the user. […]
Tag: Salesforce
Salesforce to Acquire Informatica for $8 Billion to Strengthen AI Data Capabilities.
In a major move to solidify its position in the AI-driven enterprise software space, Salesforce is set to acquire Informatica in a deal valued at $8 billion. The acquisition marks one of Salesforce’s biggest strategic investments in recent years, aimed at enhancing its AI data infrastructure and offering more powerful tools for its customers. Why […]
Salesforce Expands Agentic AI Capabilities into HR and Consumer Goods
Salesforce, a global leader in CRM and enterprise software, is pushing the boundaries of AI by expanding its agentic AI capabilities into new industries—human resources (HR) and consumer goods. This move signals a major step forward in bringing intelligent automation to industries that thrive on personalization, scale, and rapid decision-making. What is Agentic AI? Agentic […]
Salesforce and Google Cloud Sign $2.5 Billion Deal to Advance AI-Driven CRM Solutions.
In a major strategic move, Salesforce and Google Cloud have signed a $2.5 billion deal to enhance AI-powered customer relationship management (CRM). The collaboration aims to integrate Google Cloud’s advanced AI capabilities with Salesforce’s industry-leading CRM platform, enabling businesses to deliver smarter, more efficient customer experiences. AI and Cloud-Powered CRM: A Game-Changer With the rapid […]
Google Wins Salesforce Cloud Deal in Bid to Counter Microsoft.
Google has secured a major cloud computing deal with Salesforce, marking a strategic move to challenge Microsoft’s dominance in the enterprise cloud market. This partnership strengthens Google Cloud’s position as a key player in cloud services and artificial intelligence (AI), offering Salesforce-enhanced infrastructure, AI capabilities, and seamless integrations with Google’s ecosystem. A Strategic Move Against […]
NVIDIA and Salesforce Propel Dow Jones Higher with Strong Gains.
The stock market witnessed a significant boost as NVIDIA and Salesforce led the Dow Jones Industrial Average to new heights. Both tech giants posted impressive gains, reinforcing investor confidence and driving market momentum. Their strong performances reflect the growing influence of AI, cloud computing, and enterprise solutions in shaping the financial landscape. NVIDIA’s Market Surge […]
