Ex-Meta Engineer Raises M to Reinvent Customer Service in the Home Services Industry

Ex-Meta Engineer Raises $14M to Reinvent Customer Service in the Home Services Industry

In a move that signals growing momentum in vertical-specific AI innovation, a former Meta engineer has raised $14 million to launch an AI-powered customer service platform tailored for the home services industry—plumbers, electricians, HVAC pros, and more. While AI is already revolutionizing sectors like finance and healthcare, home services has traditionally lagged behind in tech […]

What Is Q-Learning? A Beginner’s Guide to Reinforcement Learning.

What Is Q-Learning? A Beginner’s Guide to Reinforcement Learning.

In artificial intelligence, Q-learning is a powerful algorithm that teaches machines how to make decisions through trial and error, much like humans learn from experience. It’s one of the most popular and foundational techniques in reinforcement learning (RL), a subfield of AI where an agent learns to interact with an environment to achieve a goal. 🎮 Think of It […]

Verint to Hire 1,000 Deep Tech Professionals to Drive CX Automation.

Verint to Hire 1,000 Deep Tech Professionals to Drive CX Automation.

Verint, a Customer Experience (CX) automation leader, has announced plans to hire 1,000 deep tech professionals to strengthen its AI-driven solutions. This move highlights the growing demand for AI, automation, and analytics in the CX industry as businesses seek to enhance customer engagement with advanced technologies. Why Verint is Expanding Its Deep Tech Talent Pool […]