The Rise of Automated Customer Service Many companies have adopted automated customer service systems to reduce costs and improve efficiency. Chatbots, AI-driven support, and interactive voice response (IVR) systems are now common. While these tools streamline processes, they may have unintended consequences on customer loyalty. Lack of Human Connection Automated systems often lack empathy and […]
Tag: Why
Why Check Point Software Stock Dived by Almost 15% Today.
Shares of cybersecurity firm Check Point Software Technologies plunged nearly 15% today following its Q2 earnings report, which disappointed investors despite solid growth in some areas. The unexpected market reaction highlights increasing concerns about profitability, growth trajectory, and heightened competition in the cybersecurity sector. Revenue Miss and Weak Guidance While Check Point reported a modest […]
