AI at the Heart of CX Innovation Verint, a leading customer engagement platform, is positioning itself as a dominant force in the $24 billion Customer Experience (CX) technology market. With a strong focus on AI-driven automation, the company is reshaping how enterprises manage customer interactions across channels while boosting operational efficiency. Scalable ARR Model Driving […]
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Samsung India Enhances Customer Service with AI-Powered Remote Diagnostic and Troubleshooting Tool.
Samsung India has a game-changing upgrade to its customer service ecosystem with the launch of an AI-powered remote diagnostic and troubleshooting tool. This innovation reinforces Samsung’s commitment to delivering faster, smarter, and more efficient support experiences for its vast user base across the country. Smarter Customer Service Through AI Innovation The new tool leverages artificial […]
